Academic Support and Student Success:

Academic Support and Student Success services at Texas A&M University–Central Texas are designed to help students thrive academically, personally, and professionally throughout their educational journey. These services are delivered through the university’s Warrior Center for Student Success (WCSS) and are available to all students—regardless of major, classification, or learning modality.

Students can access a wide range of coordinated support services that promote academic achievement, persistence, engagement, and lifelong learning. Support is available for both on-campus and online students and is tailored to meet students where they are.

Services and programs include:

• Access and accommodation services for eligible ADA students
• Academic tutoring (in-person and 24/7 online)
• Student success coaching and academic skill-building workshops
• Peer mentoring and student engagement programs
• Testing services and exam support
• Career exploration and professional development resources
• Experiential learning and leadership development opportunities
• Community resource connections and basic needs support

Through these integrated supports, the Warrior Center for Student Success empowers students to set goals, overcome challenges, and make meaningful progress toward graduation and beyond.

Learn more about Academic Support and Student Success services at:
https://www.tamuct.edu/student-affairs/student-success/

Access and Accommodation:

At A&M–Central Texas, we value an inclusive learning environment where every student has an equal chance to succeed and has the right to an education that is barrier-free.  Access and Accommodation is responsible for ensuring that students with a disability enjoy equal access to the university's programs, services, and activities. 

Career and Professional Development:

Career and Professional Development supports the campus community as they move through their careers. To support the development of career and life-long learning goals, we empower the campus community with the necessary professional tools to explore careers, engage with the career of choice, and embark successfully in their career field.

Behavioral Intervention Team:

The Behavioral Intervention Team (BIT) is a multidisciplinary group of university professionals dedicated to identifying, assessing, and coordinating responses to students of concern. BIT focuses on students who may be experiencing emotional, psychological, or personal challenges, as well as behaviors that may impact the health, safety, or normal operations of the university or its community members.

BIT meets regularly to review referrals and collaboratively determine appropriate next steps. Referrals are addressed through a coordinated, care-focused approach that connects students with appropriate campus resources and support services. A designated BIT Case Manager oversees the coordination of care and follow-up as appropriate. Referrals may be submitted through the "Submit a Care Referral" process, and anonymous referrals are accepted.

Student and Civic Engagement:

Student and Civic Engagement supports an active community of student leaders who serve as catalysts for positive change on campus and beyond by encouraging involvement in student organizations, campus traditions, and community-based programs. Through these opportunities, students build leadership skills, meaningful connections, and real-world experience while shaping a vibrant campus culture. Ready to get involved or discover new skills? Visit Warrior Connect to explore opportunities, track your involvement, and find your next Warrior adventure.

Student Health Insurance:

A&M–Central Texas students who are enrolled in at least nine (9) hours are eligible to enroll in the university-sponsored plan. Students who are enrolled in special classes and are taking less than nine (9) credit/contact hours will be determined eligible to enroll in the university-sponsored plan if the coursework meets the criteria for the completion of a degree plan or international program as defined and approved by the Texas A&M University System. Graduate students taking at least five (5) credit hours of classes are eligible to enroll in this insurance plan.

International Students & Health Insurance Coverage 
Those who are not United States citizens or permanent residents of the United States are required to maintain approved health insurance coverage continuously while enrolled and attending a Texas A&M System institution, unless the student provides proof of coverage that meets the Texas A&M University System waiver requirements. (See the TAMUS Policy #26.99.01).

Student Wellness & Counseling Center:

The Student Wellness & Counseling Center is a place where students can go for services that are designed to help handle day-to-day challenges and encourage personal growth and development. Our work provides services ranging from assistance with anxiety, depression, relationship concerns, and crisis intervention. Students get the personal assistance needed in a welcoming and comfortable atmosphere. Services are available at no additional cost for students currently enrolled at A&M–Central Texas.

University Writing & Learning Center:

All A&M–Central Texas students can benefit from the free, comprehensive tutoring services offered by the Learning Center. Our tutors and supplemental instructors possess a wide range of expertise, providing one-on-one assistance in all subjects and guidance throughout the entire writing process. Whether you need help with statistics, information analysis, or feedback on your writing, our staff is ready to support your academic success.

University Library & Archives:

Our 27,000-square-foot facility on the A&M–Central Texas main campus includes student lounges, private study rooms, group work spaces, computer labs, family areas suitable for all ages, and many other features. Services such as interlibrary loan, TexShare, binding, and laminating are available. The library frequently offers workshops, tours, readings, and other events.  

The University Library & Archives provides many services in support of research across campus and at a distance. We offer over 298 electronic databases containing approximately 1,332,439 eBooks and 124,877 journals, in addition to the 96,043 items in our print collection, which can be mailed to students who live more than 50 miles from campus. Research guides for each subject taught at A&M–Central Texas are available through our website to help students navigate these resources. On campus, the library offers technology including cameras, laptops, microphones, webcams, and digital sound recorders. Thanks to support from the WarriorU Program, the Office of Institutional Research and Effectiveness (IRE), Information Technology (IT), and the University Library & Archives, we can lend qualifying students a laptop or a hotspot for an entire semester.

Research assistance from a librarian is also available 24 hours a day through our online chat service, and at the reference desk when the library is open. Research sessions can be scheduled for more comprehensive assistance, and may take place virtually or in person at the library. Assistance may cover many topics, including how to find articles in peer-reviewed journals, how to cite resources, and how to piece together research for written assignments. Computer lab technicians are available to help with printing, Microsoft Office questions, and general computer use applications.

Student Conduct:

The Student Conduct office supports the educational mission of the university by promoting accountability, integrity, and responsible decision-making. The conduct process is designed to be educational in nature, emphasizing fairness, due process, personal responsibility, and community standards. The Student Conduct office addresses all alleged violations of the Student Rules and Code of Conduct, including both behavioral and academic integrity concerns.

Enrollment at A&M–Central Texas constitutes acceptance of and responsibility for compliance with the Student Rules and Code of Conduct. To submit a referral for a possible violation, please visit the online referral form. The most current version of the Code of Student Conduct and related expectations can be found on the Student Conduct website. 

General Student Complaints:

Prior to filing a formal complaint, students are encouraged to resolve the concern directly with the individuals involved. Students will find that most situations can be effectively addressed in this manner. Students are provided opportunities to specifically address complaints through established university procedures for sexual or gender-based discrimination, employment, admission to the university, disciplinary action, parking citations, academic matters, and grade appeals. For concerns outside of these areas, students may submit formal complaints through an online portal: Submit a Formal Complaint. The right of a student to a prompt and equitable resolution of the complaint so filed shall not be impaired by the student's pursuit of other remedies, such as filing of a complaint with the responsible federal department or agency. Students can find the complete description of the student complaint process online.

RELLIS Students:

Admissions, financial aid, and other enrollment services are offered online through the main campus or in person in Killeen, TX. Student support and campus life services (i.e., academic support, career services, student activities and organizations, campus recreation, etc.) are offered through the RELLIS campus. 

Other Resources:

Emergency or Immediate Assistance

To report immediate threats to life or property or if you require emergency assistance, please contact the University Police Department at (254) 501-5800 or call 911.
 

Texas A&M University System Waste, Fraud & Abuse Reporting

The Texas A&M University System also maintains an online system for reporting waste, fraud, abuse or other serious ethics violations. It is available at the system site or by calling (888) 501-3850.
 

Texas Higher Education Coordinating Board (THECB)

This student complaint procedure complies with the U.S. Department of Education's "Program Integrity" regulations, which require each state to have a student complaint procedure in order for public and private higher education institutions to be eligible for federal Title IV funds. Current, former, and prospective students may initiate a complaint with THECB by visiting the Coordinating Board website. The THECB adopted rules codified under Title 19 of the Texas Administrative Code, §§ 1.110–1.120, on October 25, 2012.

Department of Defense Postsecondary Education Complaint System

Military-affiliated students may submit a complaint if they believe A&M–Central Texas is failing to follow the Principles of Excellence established by the President's Executive Order. Examples of education-related issues may include, but are not limited to, misrepresentation or deceptive actions with regards to private or institutional loans, high-pressure recruitment tactics, false representations about degree programs, and misleading statement regarding accreditation. Students may submit a complaint at https://www.militaryonesource.mil/education-employment/for-service-members/choosing-a-college/postsecondary-education-complaint-system.

Accrediting Agency: Southern Association of Colleges and Schools Commission on Colleges (SACSCOC)

Information about filing a complaint with the university's accrediting agency, the SACSCOC, can be found on the website. Please note that the SACSCOC complaint process is not intended to be used to involve the Commission in disputes between individuals and member institutions or to cause the Commission to interpose itself as a reviewing authority in individual matters; nor does the policy allow the Commission to seek redress on an individual's behalf. The primary purpose of the SACSCOC complaint procedure is to acquire valuable information regarding an accredited institution's possible noncompliance with accreditation standards, policies and procedures rather than to resolve individual disputes.